The Customer Success Specialist drives exceptional client experiences from onboarding to renewal serving as the primary point of contact for clients. They coordinate logistics, communicate updates, manage automation workflows, and keep both clients and internal teams aligned and engaged in this fully remote role.
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As an Ecosystem Success Manager, you will ensure organizations achieve maximum value from DoraHacks and BUIDL AI products. You'll guide customers through onboarding, adoption, and long-term success, helping them unlock the full potential of DoraHacks’ hackathon and open innovation ecosystem. Your mission is to build strong relationships, drive product adoption and hit customer success KPIs by ensuring a smooth and impactful client journey with DoraHacks.